Attention: Important Information for Investors

  • Investor Charter
  • Investor Complaints Data

    • 9 out of 10 individual traders in equity Futures and Options Segment, incurred net losses.
    • On an average, loss makers registered net trading loss close to ₹ 50,000.
    • Over and above the net trading losses incurred, loss makers expended an additional 28% of net trading losses as transaction costs.
    • Those making net trading profits, incurred between 15% to 50% of such profits as transaction cost.

    Source: SEBI study dated January 25, 2023 on “Analysis of Profit and Loss of Individual Traders dealing inequity Futures and Options (F&O) Segment”, wherein Aggregate Level findings are based on annual Profit/Loss incurred by individual traders in equity F&O during FY 2021-22.

  • Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020.
  • Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.
  • Pay 20% upfront margin of the transaction value to trade in cash market segment.
  • Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard.
  • Check your Securities /MF/ Bonds in the consolidated account statement issued by NSDL/CDSL every month.
    • Issued in the interest of Investors
  • Prevent unauthorised transactions in your account: Update your mobile numbers/email IDs with your stock brokers by contacting them in order to receive information of your transactions directly from Exchange on your mobile/email at the end of the day.
    - Issued in the interest of Investors by NSE.
  • KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary. However, Interactive Brokers may undertake enhanced KYC measures as permitted by the regulation.
  • No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account.
  • Prevent unauthorized transactions in your demat account: Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from NSDL on the same day.
    - Issued in the interest of Investors by NSDL.
  • To lodge your complaints/ grievances on securities market related issues please visit:

    Filling complaints on SCORES- Easy & Quick
    1. Register on SCORES portal.
    2. Mandatory details for filling complaints on SCORES.
      1. Name, PAN, Address, Mobile Number, E-mail ID.
    3. Benefits:
      1. Effective Communication.
      2. Speedy redressal of the grievances.

  1. Up to per order value of INR 1,000,000 for stocks. Portion of order above NR 1,000,000 willbe charged 2 bps.
  2. For first 100 lots of futures and options. Portion of order above 100 lots will be charged at INR 5 per lot.
  3. The maximum per order for NRIs will be INR 150.