|Interactive Brokers System Status|
There appears to be an issue with the US helpdesk number routing to an available agent which we are trying to resolve. Please consider other contact numbers or communication methods listed in ibkr.com/clientservices. Alternatively, following US direct dial number is available: +1(203)618-4907
[Mesg Id: 395183]
IBKR operates three main computing centers around the globe; one in the U.S, one in Europe and one in Hong Kong. New customers are automatically assigned to one of these server facilities based upon their location and/or trading preferences.
Trading is available 24 hours a day, 7 days a week with the exception of system reset times described in the table below.
|Server Reset Times||North America||Europe||Asia|
|Saturday - Thursday||23:45 - 00:45 ET 1||05:45 - 06:45 CET 1||First reset: 16:30 - 17:00 ET 1
Second reset: 20:15 - 21:00 HKT
|Friday||23:45 - 00:30 ET 2||23:45 - 00:30 ET 2||23:45 - 00:30 ET 2|
For further information on system availability, please contact firstname.lastname@example.org.