If you are an institution, click below to learn more about our offerings for Proprietary Trading Groups and other Global Market Accounts.

Support

Welcome to IBKR Support

or Browse all FAQs

SYSTEM STATUS

Current Issues

To MOEX Traders: MOEX trading has resumed, but it is not available to IBKR clients as a result of on...

IB clients, please be aware that trading in ADR/GDR and ETF instruments with Russian securities as t...

UPDATED: 2022/07/02 02:40:03

Common Questions

Where can I find my Tax forms?

How do I transfer funds to IBKR?

How do I change my password?

How do I transfer funds out of IBKR?

Is there a minimum deposit required?

How can I open a paper trading account?

What is meant by Pattern Day Trader (PDT)?

How do I subscribe to market data?

How can I open an account?

Does IBKR charge an activity fee?

Why am I paying interest?

How do I convert currency?

What are my routing details?

How do I update my address?

How do I apply for an IBKR debit card?

Video TutorialsAll Videos

FAQ - Deposit Funds via Bank Wire at IBKR

TWS Chart Layout and Configuration

Short Selling and Margin

Getting Started with IBKR Mobile on the iPhone

Using the IBKR Fundamental Explorer

Fractional Shares

Mosaic Limit Order Type

Client Portal Account Features

Client Portal Banking Features

Mechanics of an Overseas Trade

TWS for Beginners - Getting Started

IBKR Key Security via IBKR Mobile - iPhone©

Information & Tools

Welcome Overview for Individuals

Funding Reference

Tax Information

Traders' Calendar

Market Data Assistant

Trade Cancellation

Corporate Actions Manager

Short Securities (SLB) Availability

See Trades on IBKR's FX Platform

Secure Document Upload

Corporate Actions

Find Answers Fast

Email
Email
Send an Email

Phone Support
Contact Support

Chat Room
Chat with a Live Representative

Send Documents
Upload or Mail Documents

Report a Problem
Report a Software Bug

Community Forum
Get help from IBKR users like you.

Features Poll
Request/Vote for New Features

Contract Search
Search for a Contract

Investor Grievance Escalation Matrix

Details of	Contact Person	Address	Contact Number	Email Address
Customer Care	Rinku Chauhan	502/A, Times Square, Andheri Kurla Road, Andheri East, Mumbai 400059, India	+91-22-61289888	help.in@interactivebrokers.com
Head of Customer Care	Praveen Kamath		+91-22-61289888	help.in@interactivebrokers.com
Compliance Officer	Bina Shah		+91-22-61289888	compliance.in@interactivebrokers.com
CEO	Sachin Maheshwari		+91-22-61289888	compliance.in@interactivebrokers.com

In Absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or Exchange at https://investorhelpline.nseindia.com/NICEPLUS/ . Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES /Exchange Portal.